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I don’t know about you, but the end of my 2011 was rough. And by “rough” I mean that it felt like I was being beaten soundly by a gang of trolls with brand new sledgehammers. Getting a new sous chef, waiter and dishwasher up to speed with no interns around to help out with prep pretty much took everything I had to give and then some. By the time I closed for the holidays I was walking around in a daze punching myself in the side of the head with a vacant grin on my face.
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My feelings about 2011, pretty much.
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But 2012 is starting out alright. Everyone at Team Dirt Candy has come back to work with good hair and clear skin, and it’s going a lot smoother than I thought. I keep waiting for the other shoe to drop, but so far so good (cue the other shoe dropping). And good things keep happening. Dirt Candy just got voted “Best Vegetarian Restaurant in New York” by Citysearch which means I owe a big “thank you” to all of you who voted. Then, I got an email from a regular customer who had sent in a story about Diana, my server, to Foodspotting when they had a competition for “Best Server” during their Restaurant Staff Appreciation Week. It read, in part:
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“Diana – the only server at the tiny restaurant – elevates the experience every time. She remembers little things we’ve told her months ago (that sometimes even *I’ve* forgotten) and treats us like old friends every time we’re there.”
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Foodspotting thought it was the nicest email they’d gotten about service at a restaurant and so they gave her a $100 gift certificate. I know Dirt Candy is tiny, but I do my best to make sure that service here is as good as humanly possible so it was really nice to see that it’s working, at least a little bit.
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And good things come in threes it seems, just like trouble, because last week, Travis, my new sous chef, had his first interaction on the floor with a customer. Dirt Candy has an open kitchen, but my sous chef should be so busy all night he or she never gets out on the floor and goes free range. But it was Wednesday night and a customer who’d been in earlier suddenly came charging back in. “I’ve lost my ring!” she cried. Justyna, my current server, and I started looking everywhere as best we could: the floor, under the cushion of the banquette, the bathroom. Nothing. I told her I’d call her if we found it. “But you don’t understand,” she said. “It’s my engagement ring.”
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Oh, no…how we all felt…
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She had gone to a bar after Dirt Candy, so she and her partner rushed off to search it to, and so it began. For the next hour, she would call us, we wouldn’t have found the ring, she’d come by, go through the garbage, fish around in the drain of the bathroom sink, then go back to search the bar. Then she’d call us and ask if we’d found it. This went on for most of the night, when Travis said, “Maybe it got caught in her napkin?” He dragged out the big, filthy bin of dirty napkins and began to dig. And suddenly, there it was, gleaming in his hand. He handed it to her and she went through the roof. I don’t think I’ve ever been hugged quite so much. It was such a nice moment that I didn’t even beat Travis very hard for talking directly to a customer.
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But then we were all like…
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Later this week, I’ll probably be pecked to death by a flock of angry pigeons, or Dirt Candy will explode, or all my hush puppies will taste like ash and failure, but for right now, even though the world is supposed to end in a few months, I’m feeling okay about 2012.
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Maybe it won’t end like this, after all?
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